Reflect Brand Voice. Redirect Intensity. Restore confidence. Regain goodwill.
I’ll customize your keynote on everything from the customer experience to de-escalation. I’ve recently facilitated programs for the CDC, Arizona Public Service, Instacart, AARP, Colorado DMV, Chrono24, and Chicago Museum of Contemporary Art.Talk to Me About Your Keynote Goals.
SUSAN LIPE A.V.P./REGIONAL MANAGER ARVEST BANK
"One of her most impressive acts of preparation was the fact that she had done prior research on our organization so the teaching would directly relate to our company. This created a feeling that we had known Myra for years. Throughout the day, she presented useful information with a lively, upbeat style that kept us motivated. Humorous anecdotes were thrown into her lecture and lightened the mood of all who heard her."
“I appreciated all the pre-work you did to learn about McDonald’s training and operational procedures. You did a great job of customizing your training to meet our specific needs. Also, it appeared as though the entire group was completely engaged and thoroughly enjoyed the training.”
MICHELLE SINGER, PRESIDENT, AMERICAN MARKETING ASSOCIATION – TULSA CHAPTER
"I am still receiving compliments on your polished and actionable presentation! You are a complete professional who can connect with your audience through warmth and deep knowledge. I hope to have you back again!"
Sr. Vice President, Partner Solutions for Life, Claims and Distribution
“Moment of Truth” for an insurance company. The customized tools and lessons presented by Myra Golden transcended the typical ‘training class’ and was truly a professional development event. Our associates were immediately empowered to create more memorable service experiences for our customers even before the applause faded. As stated by one associate, “Myra Golden captured our attention from the moment she started to speak, until the very end! I feel privileged to have been a part of the training!”
GARY STEPHEN, EVP, CLAIMS, PURE INSURANCE
"I must say that the feedback from the staff regarding your presentation was ever so favorable. People found it valuable, insightful, and thought-provoking - Just what I was hoping for."
BENJAMIN CORNELL, CUSTOMER EXPERIENCE MANAGER, EDIBLE ARRANGEMENTS INTERNATIONAL, INC.
"Myra's keynote was everything I was hoping for, and then some! She left our group energized and excited to get back to their stores and wow their customers. Our managers have already started to put practices in place to take their customer interactions to the next level. Her perspective and message were easy to follow, and she gave actionable items that will help our organization for years to come. She truly understands what it takes to make lasting emotional connections with customers and has a wonderfully effective way of delivering it."
Retail. Food & Beverage. Financial. Associations. Non-profit. And YOUR Company!
Featured by Microsoft and LinkedIn!
During the Pandemic, Microsoft featured four of my courses to help job-seekers discover new career paths, learn relevant skills, find jobs that are in-demand and stand out to recruiters. More than 1.6 million people showed up and took my classes!
When I Keynote, I Promote!
I help you fill the room (in-person and virtual) by promoting my keynote on my blog, social media, and with my email list. My 60-90 second promo videos that I record in my broadcast studio will generate enthusiasm and up your registrations!
Here's a Second Keynote Promotion Sample: Pace Association's National Customer Service Week
I’ll customize your keynote on everything from the customer experience to de-escalation. I’ve recently facilitated programs for the CDC, Arizona Public Service, Vivent Health, Instacart, Lands' End, AARP, Colorado DMV, Chrono24, and Chicago Museum of Contemporary Art.Talk to Me About Your Keynote Objectives.